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WORKSHOP DISPATCH TIME​

All tools are hand made to order from stock materials & components. This guarantees quality of all component pieces and their assemblies, ensuring that products are always new and not stored for prolonged periods. Unless otherwise specified on the product details, dispatch times are typically as follows: 

 

SMALL ITEMS

Orders up to value £50,  48 hours.

Orders over £50 to £150, 3 working days.

Orders over  £150 - £200, 4-5 working days.

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LARGE ITEMS & RESERVED PRODUCTS

For larger items including press systems, dispatch time will be indicated on the product details.

 

​SHIPPING

Please ensure that a valid email and mobile number are both provided as these will be required by the shipper for booking & delivery purposes. A tracking link will be provided by email as soon as your order has been shipped. Should the courier be unable to deliver to the address supplied, then additional costs for re-shipping may be incurred.

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​RETURNS​

Customers must advise within 14 days of receiving goods if you wish to return an item. Please see our Terms and Conditions page for full details.

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12-MONTH GUARANTEE​​

All tools are guaranteed for a period of 12-months. The guarantee excludes any faults arising from misuse.

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GOODS EXPORTED FROM UK​

For delivery addresses outside the UK, goods are shipped DDU (Delivered Duty Unpaid). All import duties and other taxes are the responsibility of the recipient and are usually payable when goods arrive in your country.​​​​​

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